Key Benefits:

• A formal help desk for QAD application support
• A central point of contact to request services and receive timely follow-up
• Support from someone who is familiar with your QAD installation
• Requests prioritized and routed to your primary Strategic consultant(s)
• Real-time response (acknowledgement within one hour during business hours)
• Monthly usage summary

Support Areas

• QAD Application and Training
• QAD Development
• QAD EDI
• QAD EDI Managed Services
• DBA & Infrastructure Services

Users Get Help With

• General QAD application support
• Troubleshooting & issue resolution
• Using QAD & related in-scope applications