Date & Location

July 24-26, 2018; 2025 Gateway Pl Suite 390, San Jose, CA 95110

Summary
This course will cover the basics of preparing to implement the Service and Support Management module of QAD Enterprise Edition. The course includes:

  • An introduction to the Service and Support Management module
  • An overview of key business issues
  • Setting up the Service and Support Management module
  • Operating the Service and Support Management module
  • Activities and exercises throughout the course that let students practice key concepts and processes

Expected outcome/You will learn

By the end of this class, students will:

  • Analyze key business decisions before setting up the Service and Support Management module
  • Set up and operate the Service and Support Management module.

Intended Audience

This course is intended for implementation consultants, members of implementation team and operators.

Prerequisites
Basic knowledge of hardware and network configurations, QAD EE as it is used in the business, and working knowledge of the manufacturing industry in general.

Course Length
3 Days

Cost
$1595 USD per person

Registration Closes

July 6, 2018

Special Instructions for Students
None

Detailed Table of Contents Available Upon Request