Training + Support
Request Technical Support
Please complete the Support Request Form below to request support on your Strategic Product. Normal support is available Monday through Friday during business days (holidays excluded) between the hours of 8am and 5pm Central Time. Once notified, a Support Technician will contact you within 1 business day or less to begin problem resolution.
Escalation Procedure
If for any reason you need to escalate a support issue, please use the following sequence.
| Name | Work | Cell | |
|---|---|---|---|
| Shaw Harms Operations |
760-697-1057 | 805-451-8011 | shawh@strategic.com |
| Doug Novak President |
760-697-1055 | 760-473-5108 | dougn@strategic.com |
