The purpose of ERP technology is to support the business processes that support a company’s strategic opportunities. But getting there takes rigorous planning and laser focus. In the many ERP implementations the Strategic team has done, we’ve noticed 10 things the most successful implementations have in common:
1. Know Thyself — Have a thorough understanding of your company’s strategic goals, and how ERP can support them.
2. Plan to succeed — Get a good start; Set reasonable goals and objectives., develop a project plan – ERP’s benefits are a direct result of effective preparation from selection, to implementation, to effective use.
3. Allocate the necessary Resources — Assign a project team and project leadership; be realistic and practical – and plan for the unexpected; make sure you pay equal attention to allocating both human capital and financial capital.
4. Evaluate and adjust business processes — Examine current business processes and information flow; eliminate functional silos and create effective cross-functional processes
5. Choose carefully — Select flexible ERP information technology that can accommodate rapidly changing business conditions.
6. Have friends at the top — Have the implementation led by a senior executive who has the authority to make changes happen and happen quickly.
7. Delegate authority — Designate a project team; make project team members accountable for implementation, while ensuring the have the necessary resources to succeed.
8. Enable effective communication — create and facilitate lines of communication for stakeholders, from executive sponsorship, to front-line users, and everyone else in between
9. Training and Testing — Ensure project success by testing the application before during and after implementation; test software across departments. Have a detailed training plan that addresses the needs of all levels of users.
10. Post Go-Live Evaluation — Constantly evaluate to maximize the return on your investment.Develop a structured evaluation plan which ties back to the goals and objectives that were set in the planning stage.