CASE STUDY
Worldwide Innovations and Technologies (WIT) is a US-based medium-size medical device manufacturer specializing in radiation protection gear used by doctors during procedures where scatter radiation is present. Its flagship product, RADPAD, is sold worldwide through a network of distributors and has earned an industry leadership position over the last 20 years. When WIT needed help choosing and implementing its new ERP, it turned to Strategic’s expert consultants to guide them through the process. To learn more about the Strategic and WIT’s partnership, click the button to view the case study pdf, or download the case study infographic.
“An impressive thing about Strategic is their expertise in QAD. They know it in and out, have been working with it for years, and it shows. They also have a longstanding relationship with QAD, so if there are issues, they have people to talk to directly, versus putting in a ticket and waiting.”
Lauren Morriss
To keep pace with an extended period of rapid growth, WIT realized it needed to modernize its internal systems with an ERP. The company was using disparate accounting and manufacturing systems and found it was having problems with data integrity. Having recently experienced a failed ERP implementation, WIT turned to Strategic to help both choose a solution and work side-by-side throughout the implementation to ensure success.
Strategic first introduced WIT to QAD, whom they had not come across previously in their search. Given QAD’s extensive experience in the medical device field, WIT became interested, and Strategic scheduled a site visit to a QAD customer. Impressed with what they saw, WIT dug into the due diligence process, and from there, Strategic guided them through a timely and successful implementation.
From launch day forward, WIT has been delighted with the results. As their use of QAD grows and evolves, Strategic provides ongoing support and acts as a liaison between QAD and WIT to quickly resolve issues. As they bring new departments to further growth, WIT looks to Strategic’s SMEs to ensure they gain the most value from their ERP investment with expert consulting, training, and guidance. Especially valuable to WIT is Strategic’s extensive ERP and software validation expertise. As performance and functional requirements change, WIT relies on Strategic to identify any gaps and mitigate risks going forward.
