Strategic Information Group recognizes that today’s manufacturing companies – regardless of size or industry – have always had to be on their toes to deliver quality products with superior customer service. The ongoing effects of the COVID-19 pandemic and subsequent changes in customer demand have highlighted significant vulnerabilities in the business processes of manufacturers: global supply chain interruptions, labor shortages, material scarcity, and shipping challenges have caused widespread disruption. The scale of this disruption raises the question: what steps can manufacturers take today to recover and prepare for future crises? Organizations must integrate agility and resiliency across the many facets of the manufacturing organization. This is, fundamentally, a quality management issue and reinforces the business proposition that a QMS (Quality Management System) is more essential for success today than ever.