Dramatic shifts in working environments due to COVID-19 have not changed the fundamental needs of quality organizations
According to Gartner, Inc. in “2022 Market Guide for Quality Management System Software”:
As organizations plot their emergence from COVID-19 disruptions, they face a number of new challenges … further underscoring the need for advanced and modern QMS [Quality Management Systems] across all business units, geographies and product families.”Gartner, Inc.
As companies emerge from the sudden disruption caused by COVID-19, they face the challenge of a permanent shift to remote/hybrid working environments. The old strategy of placing workers inside a central facility full-time, to access, share and process documents and workflows from on-premise legacy database systems or paper-based file cabinets is gone. But dramatic shifts in working environments have not changed the fundamental needs of quality organizations. The fundamentals of quality management remain as important, if not more important, than ever before.
Companies that do not invest in quality are taking a huge risk, especially with the added challenge of remotely distributed teams.
Gartner cites their clients’ need for building a culture of digital communication, managing and mitigating supply chain disruption, enabling a seamless transition to remote and hybrid working styles, and protecting employee health and safety as emerging necessities today.
A powerful and efficient QMS system can provide automated cloud-based tools that handle: