Strategic Leadership

Strategic customers can rest assured they are receiving the highest quality QAD products and services

from a company founded on extensive ERP experience.

Strategic Information Group leadership is comprised of seasoned industry veterans who bring decades of experience in Enterprise Resource Planning (ERP) consulting, ERP implementation, operations and management in a range of fields. Their insights and passion have been instrumental in the success of top consulting and manufacturing companies across North America, and beyond.

Meet Strategic’s Leadership Team

Doug Novak

CEO

Doug brings over 30 years of operations management, hands-on consulting and consulting management experience to Strategic from a wide variety of experiences, ranging from Big Four consulting firms to global, industry-leading, manufacturing firms. Doug’s information technology expertise runs the gamut, from leveraging opportunities for growth and rapid ROI to implementation of leading ERP solutions to customer relationship management, supply chain management, quality management and web enabled business-to-business and business-to-consumer solutions.

Doug’s QAD expertise dates back to the 1980’s when he led some of QAD’s initial implementations, and he still maintains consulting relationships with these early adopters of QAD Enterprise Applications. Doug has also led QAD implementations as an industry operations manager, and has assisted hundreds of QAD customers implement, upgrade and obtain maximum utilization from their QAD investment.

Doug’s varied career from consulting to industry experience has given him the opportunity to witness the countless rewards of successfully implementing technology in the marketplace. Doug holds APICS certification (CPIM) and ERP vendor certification (QAD).

Doug is an accomplished public speaker and trainer having presented at QAD international and user group conferences, as well as APICS conferences. Doug is a founding member of multiple APICS chapters. Doug holds a BSIE from the University of Nebraska and an MBA from the University of South Dakota.

Suzy Reno

President

Suzy brings over 30 years of audit, financial management, operations management and supply chain management to Strategic, as well as hands-on consulting experience in her role as a key member of Strategic’s management team. Suzy achieved triple certification in QAD in 1998, and has been actively involved in the community ever since, providing implementation and consulting services, training, and presales support. While she is focused on Life Sciences, Automotive, and Industrial companies, Suzy thrives on assisting active and prospective customers of all kinds envision the myriad of ways in which QAD Enterprise Applications can help them become a more effective enterprise.

Suzy joined Strategic in 2011 as a Solutions Architect and was promoted to Director of Solutions Architecture in 2015, she began her new role as President in 2021. Previous roles include CFO/COO of an international sourcing company, Business Unit Manager, Supply Chain Manager, Plant Controller and various consulting and accounting positions.

Suzy received her Bachelor of Science in Commerce from The University of Virginia. She is a frequent presenter at regional QAD Customer events and participates in the annual QAD Explore user conference.

Ray Greenwood

Senior Vice President of Operations

Ray currently leads Strategic’s nationwide consulting team. He has over 30 years of experience in Manufacturing Operations, QAD Consulting and Project Management. During his extensive career, Ray has successfully led and managed dozens of QAD implementations encompassing all manufacturing verticals and company sizes. Ray has extensive experience with life sciences companies, their regulatory requirements, and is an expert in all aspects of enterprise FDA Software Validation.

Ray joined Strategic in 2002 as a Project Manager/Senior Consultant. In 2006, Ray was promoted to Director of Consulting Services followed by promotions to Vice President in 2007 and to Senior Vice President of Consulting Services in 2011. Ray’s proven leadership and people skills have made him a critical component to Strategic’s success. In addition, Ray is an accomplished public speaker and trainer and has authored software implementation and upgrade methodologies.

While in the manufacturing industry Ray held various senior management positions of increasing responsibility at Iten Industries, Babcock & Wilcox, and Motorola, Inc. in Quality Assurance, Manufacturing and Environmental Health & Safety.

Ray received his Bachelor of Science in Mechanical Engineering from the University of Akron and has also earned his Quality Engineer Certification from the American Society for Quality.

Mike Cook

Senior Vice President of Sales

Mike is a key contributor to Strategic Information Group’s senior management team with the responsibility of leading Strategic’s international sales team. He brings over 25 years of experience with Enterprise Resource Planning software and services, with special focus on Automotive, Industrial and Life Sciences companies. Mike’s professional experience has been dedicated to servicing customers in the QAD community and has done so for over 15 years.

Mike joined Strategic in 2013 as the Director of Sales. He is a seasoned operations and sales manager for software and consulting firms, serving in leadership roles that include Senior Account Executive, VP of Sales, and General Manager for another QAD channel partner. Early in his career, Mike held the position of Operations Manager for a leading manufacturer of automotive components.

Mike received his Bachelor of Science in Packaging from Michigan State University and his MBA in Management from Wayne State University. He takes an active role in QAD User Groups, participates in the QAD Explore customer conference, and appears at targeted industry conferences.

Tim Rabaut

Vice President of Solutions Architecture

Tim leads Strategic’s global Solutions Architecture Team and brings over 24 years of QAD ERP and solution development experience. Tim has deep industry experience with a proven track record of helping companies maximize their investments in QAD and related information technologies. Tim has a finance background where he held various positions for global manufacturing companies such as General Dynamics, Lear, and Mayflower Vehicle Systems.

Tim joined Strategic in 2015 as a Director of Consulting Services and was promoted to Vice President of Consulting Services in 2017. In 2019, Tim joined the Strategic Solutions Architecture team to focus on business development and support our growth and expansion strategies.

Rabaut holds a bachelors’ degree in Financial Administration from Michigan State University and studied Business Law and European Economics at Erasmus University in the Netherlands. Tim sits on the Midwest User Group Board of directors and is very active in the QAD community.