CASE STUDY
Endura Products is a US manufacturer of quality components for entry door systems, designed to enhance performance, save time, eliminate service calls, and cut costs. Distributing throughout the United States and Canada, Endura leads the industry in delivering the highest level of component performance, always innovating ways to make doors work not just better—but smarter. To learn more about the Strategic and Endura partnership, click the button to view the case study pdf, or download the case study infographic.
Working with Strategic, I actually feel like I have a partner and we’re both working towards the same end goal.
Tamika Bell
Like most successful companies, Endura Products is always seeking ways to best use company talent to drive growth. But when running a lean manufacturing organization, that can be difficult. Over time, it became clear that Endura’s small IT team needed to offload system administration, database administration, and QAD ERP administration to enable it to focus on higher-value work.
Endura Products partnered with the Strategic Information Group’s Managed Services team and signed up for MSERV. Strategic’s expert team quickly became an extension of the Endura Products IT organization, taking over 24/7 system maintenance and oversight of Endura’s QAD ERP environment, ensuring it was always one hundred percent available for all integrated systems.
The Strategic MSERV team delivered Endura Products a dedicated team of experts and peace of mind. Now when a system incident happens, the MSERV team has it covered. This frees Endura’s IT leadership to focus on coordinating with internal departments to keep business moving. Strategic also meets monthly with Endura to review metrics and discuss opportunities to optimize system performance—and company success.
