Minimize downtime and get fast answers to your QAD questions by partnering with Strategic for SIGSERV support. One way your company will reap the rewards is from convenient access to ERP help desk experts— helpSERV. Yes, your team will thank you.
With all the time you spend running your manufacturing business, it’s hard to know when your ERP system is due for maintenance, upgrade, or replacement. Oftentimes, the first indication something is wrong is when your system malfunctions or goes down entirely. Which begs the question: wouldn’t it be wonderful to have someone to call? Partnering with Strategic means your organization will never be left idle and unsupported should your ERP ecosystem encounter trouble. Strategic’s helpSERV help desk services are ready to take charge, helping you:
Put decades of manufacturing ERP experience to work for your business with Strategic helpSERV. A help desk professional typically will respond to inquiries within one hour during regular business hours, the next day otherwise. They’ll troubleshoot problems, solve issues, and provide the guidance you need to maximize your ERP investment. helpSERV is a hassle-free way to avoid costly downtime, with a plan tailored to your business needs—and budget.
helpSerV offers:
Strategic’s helpSERV really makes sure that any issues with QAD or our system are fully resolved before stepping back. We were very pleased with the helpSERV consultant’s responsiveness and follow-through.
DS
