From complete outsourced management of your QAD systems, to managed EDI, to answers to why your database is sluggish, to providing QAD functional support to helping create a new browse or report, the Strategic Managed Services Group, now called SIGSERV, stands ready when you need us. With hundreds of years’ experience in OpenEdge, QAD, EDI, and IT, our seasoned professionals can be an extension of your in-house team for far less than a new hire.
We’ve seen just about every situation, configuration, business challenge and tricky objective out there, and found solutions that delight our customers, every time.
With both hourly and periodic bundle pricing, our team can be available whenever and however frequently you need them.
Now that I have the Managed Services Team, I’m able to focus on my role to keep the business moving. If something happens with the system, I trust they will have it.”Tamika Bell
Focus on what you do best, manufacturing, and rest assured, knowing your ERP users and systems are covered by experts doing what they do best, QAD.
Managed QAD Services: Reduce risk, lower operational costs and gain peace of mind with mSERV professionals managing your entire QAD ERP environment.
Help desk services are just a click away. Avoid downtime, technical glitches and worrisome system malfunctions. Your ERP system will never be left idle or unsupported with helpSERV.
If Electronic Data Interchange (EDI) is the lifeblood of your business’ supply chain, why not leave its management in the hands of EDI experts with decades of experience? Mitigate the risk of communication disruption, lower costs and boost operational efficiency with SIGSERV EDI.
If your infrastructure is not keeping up with business demands, don’t risk operations grinding to a halt. Partner with the experts at SIGSERV with Managed Infrastucture Services (iSERV). Our deep technical and ERP expertise, coupled with 24/7 availability, means your business will always be ready when opportunity strikes.
Your IT, EDI, ERP and infrastructure is functioning well, congratulations! Maybe you would sleep a little better at night with a 24/7 digital member of the team to alert when potential problems arise. Sigmon is Strategic’s technical monitoring system and is a crucial member of the SIGSERV team who notifies our experts when there are suspected issues in the system. Sigmon never sleeps, is always watching, and will always alert when he senses an issue with the OS, the DB, or even the AppServer!
Strategic Managed Services has a new name, but the team is not new. We have been delighting customers for years. Here’s what other SIGSERV customers have to say about the team: