Strategic Information Group provides professional managed services to support our clients IT initiatives. Our use of experienced deep Subject Matter Experts and adherence to delivery structured processes and methodologies enhances the value realized by our customers.

Our goal is to:

  • Reduce / Mitigate your risks
  • Reduce your operational cost
  • Enhance your performance
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Understanding your goals and objectives

  • Where are you today?
  • What are your challenges?
  • Where do you need to be?
  • What’s preventing you from getting there?

Service Level Agreements

  • 24 x 7 Monitoring and IT Support
  • 24 x 7 Infrastructure Management and Support

The Benefits of IT Support and Managed Services

  • Enable your staff to focus on business initiatives
  • Qualified Specialist level support of your environment
  • Increased Application Availability and Reliability
  • Improved staff competency via knowledge transfer
  • Peace of Mind Proactive MSERV 24 x 7 management of your environment
  • Trusted advisor
  • Accelerated project solutions

Our process and methodology is to first perform a Discovery, then design a solution based on your goals and objectives. Strategic then develops the solution and then moves to the deployment phase. We believe in investing in an initial engagement process, which allows a period of time to become aware of your business concerns and help tailor solutions to meet your key business objectives. We want you to walk away with win-win scenarios, precise answers and the assurance that you have made the most sensible, cost-effective decision.

As an IT Director, I work with many consulting teams on a daily basis; although all are good, Strategic Information Group (SIG) standouts as the best. Throughout the years, I have learned to explicitly trust SIG to help me design, implement, monitor, secure and preemptively foresee and correct possible issues. Their team is ridiculously talented and efficient and as a result, we have had no outages, zero downtime in the four years we have worked together. SIG has worked with me side by side as a full strategic partner to implement many critical systems including: QAD ERP, Linux Servers, VMware, NetApp, Backups and Disaster Recover as well as remote monitoring and tuning of our financial database.
Mounir Hasbany, Director, IT and Business Applications, Miramar Labs
Strategic’s Managed Services is like having a team of technical guru’s at your side 24 hours a day. We could not afford to hire the in-house expertise needed to support a growing, complex QAD environment. With Strategic’s Managed Services we’ve attained that for a reasonable monthly fee. They respond to most inquiries immediately, many times resolving or contacting us about potential problems before we are aware of them. They have invested time in learning the uniqueness of our company, adjusting their support to match our needs. They have access to a large number of resources to assist our system with monitoring, troubleshooting, performance improvements and development of new systems and processes. My stress level as IT Director has been reduced significantly.
Craig Dahlberg, IT Director, The Argen Corporation